ING Direct Login

Video demonstration and instructions on how to use the ING Direct Login:

Here are the steps to follow to login:

  1. Step One, copy and paste the ING Direct login page URL onto the address bar of your web browser: https://secure.ingdirect.ca/InitialINGDirect.html?command=displayLogin&device=web&locale=en_CA
  2. Once directed, enter your Client Number on the first text field that requires you to do so. Note: The Client Number is a simple way of identifying yourself with ING Direct.
  3. Click the blue button Go and you will be directed to your ING Direct account.

 

Having troubles while logging in? Reset your login credentials:

  1. First, copy and paste again the ING Direct login page URL onto the address bar of your web browser: https://secure.ingdirect.ca/InitialINGDirect.html?command=displayLogin&device=web&locale=en_CA
  2. Once directed, find the link Forgot your Login? and click it and you will be then directed to their reset Page.
  3. Enter your First Name on the first text field and then move on to the next field after doing so.
  4. Then enter your Last Name on the second text field that requires you to do so.
  5. Enter your email address on the third field and then click Next. Follow the instructions as stated.

Note: Follow the onscreen instructions in order to recover your login credentials. Avoid using online banking on computers at public places such as internet cafes.

Exhausted all efforts and still cannot login? Contact ING Direct directly:

>Call them:

Service in English 1-800-464-3473 or 416-756-2424
Service in French 1-866-464-3473

If you already have an unmortgage:
Service in English and French 1-877-464-5565 or 416-497-6829

ING DIRECT Mutual Funds  (Monday to Friday, 8:00am to 8:00pm EST)
Service in English 1-877-464-5678
Service in French 1-888-600-6161

>Contact through email:

ING DIRECT
clientservices@ingdirect.ca

ING DIRECT Mutual Funds
portfolios@ingdirect.ca

 

>Reach through snail mail: 

111 Gordon Baker Road
Toronto, ON
M2H 3R1

>Visit them:

ING DIRECT CAFE DOWNTOWN TORONTO

221 Yonge Street
Toronto, Ontario
M5B 1M4

ING DIRECT CAFE NORTH TORONTO

111 Gordon Baker Road
Toronto, Ontario
M2H 3R1

ING DIRECT CAFE VANCOUVER

466 Howe Street
Vancouver, British Columbia
V6C 2X1

ING DIRECT CAFE CALGARY

600 6th Avenue SW
Calgary, Alberta
T2P 0S5

 

Please do not forget to bookmark this page and check back later for any updates or changes made on the above login processes as we are trying to provide the most up to date information regarding ING Direct login process. We hope we solved your problem. Have a nice day and good luck!